Help center
Everything you need to buy, activate and renew, step by step.
Search every guide and lesson
26 results
- Getting startedPOS
Installing the POS on the store PC
From downloading the installer to the first start, and where your data lives.
2 min 6 steps
- Getting startedPOS
First-run setup: store, currency, admin and cashier
The first-run setup wizard, step by step.
3 min 7 steps
- Getting startedStore
Getting started with your online store
From choosing a plan and store type to opening your admin for the first time.
3 min 5 steps
- Getting startedStore
Opening your store admin from Sitekoom
Secure one-click access without a second password.
2 min 4 steps
- Products & stockPOS
Adding products, units, cartons and flavors
One product sold by piece, pack and carton from one stock.
3 min 6 steps
- Products & stockPOS
Importing products from Excel
A 5-step wizard with a preview and an error report before anything changes.
3 min 6 steps
Buying & payment
Table ordering & menu
Frequently asked questions
Make sure the installation code in the portal matches the one in the POS. If you moved to a new PC, use “Move to another PC”.
Make sure you submitted the reference on the order page. Transfers are usually reviewed within one business day.