Receiving and handling orders

Each new order appears in the store admin immediately with a notification. Order statuses can be customised in settings.

1. 1The order list

   In “Orders” search and filter by status and date, and open an order to see items, address and payment method.

   

2. 2Updating the status

   Update the status (processing, shipped, delivered…). The customer can be notified according to your notification settings.

3. 3Customers and messages

   In “Customers” see buyers' accounts and past orders; reply to questions from “Messages” and “Chat”.

4. 4Shipping and regions

   In “Settings → Shipping and Regions” set delivery areas and prices.